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FAQs
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and more. You can choose your preferred payment option at checkout.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also check your order status by logging into your account on our website.
What is your return policy?
We offer a 30-day return policy for most items. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure that the item is in its original condition and packaging.
How long will it take to receive my order?
Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and standard shipping takes an additional 3-7 business days. Expedited shipping options are also available at checkout.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more details. We are working on a new store option to be able to ship worldwide.
How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team via email at shop@2advanced.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours. Thank you!
